Return & Refund Policy

We accept returns and issue refunds up to 10 days from the date of the item being delivered, see below for details.

 

Change Of Mind Return/Just didn’t like it/ Purchased By Mistake, etc:

• Item must be unused and in the same condition that you received it.
• Item must also be in the original packaging.
• You will incur a 20% restocking fee (this covers our labour time for packaging your item and materials used). 
• BUYER will pay for return postage.
  
  

Incorrect Purchase & Exchanging:

• Item must be unused and in the same condition that you received it
• Item must also be in the original packaging
• BUYER will pay for return postage

 We will then arrange for the new item to be sent out. 

 

Incorrect Purchase & You Want A Refund:

• Item must be unused and in the same condition that you received it.
• Item must also be in the original packaging.
• You will incur a 20% restocking fee (this covers our labour time for packaging your item and materials used). 
• BUYER will pay for return postage.

 

Items Arrives Damaged/ We Sent You The Wrong Item

• We will send you a replacement.
• All postage cost will be our responsibility.

 

Request for returns and refunds after 10 days from delivery date will not be accepted. If you are unsure please contact us via email autoplaza.au@gmail.com